The “Development & Implementation of the Airport Automatic Announcement System at Polonia Airport Medan” project involved designing, developing, and deploying an automated announcement system to enhance the passenger experience and streamline operations. The system was integrated with the airport’s existing infrastructure, allowing for real-time, multilingual announcements across terminals, improving communication efficiency and minimizing human error. This solution optimized the flow of information for passengers, ensuring timely updates on flight statuses, boarding calls, and safety instructions, all while reducing operational costs and enhancing overall service quality at Polonia Airport.

Case Details

• Client Name: Angkasa Pura II
• Airport Location: Polonia International Airport Medan
• Started: May 2004
• Completed: July 2004
• Category: Automatic Announcement System